%title Why tech support sucks.
%date 2008-07-03 20:17:08
:diary:livejournal:fossils:

<lj-raw><pre>
Department: OnSite
Location: 143
Phone: 1-1374
Date\Time: 2008-07-03 13:51:44
Type: Unknown
OS: Windows XP
Priority: Normal
My internet keeps closing and shows a "debug" or close window. Any ideas?

Karen</pre></lj-raw>

Maybe one of these days they'll implement a required computer literacy course for employees.  Or maybe English literacy.  It's not uncommon for us to get requests such as "the internet is in arabic help!!!"